Microsoft Excel Crashing Mac

-->

2020-4-5  Microsoft Excel is a versatile productivity tool, but it is still susceptible to various problems. Sometimes, it may not open immediately when you click on a spreadsheet. Even a 30 seconds delay can hurt the flow of your job, especially if you need to open and close spreadsheets regularly. 2018-1-30  Remove Excel preferences and Office settings. Make sure that all Microsoft Office for Mac programs are closed. On the Go menu, open the root/hidden Library folder. (/Library/Group Containers)Note The Library folder is hidden in any Mac OSX by default. To display this folder, hold down the OPTION key while you click the Go menu.; Open the Group Containers folder. Open Microsoft User Data, and then open Office 2011 AutoRecovery. On the Edit menu, click Select All. Drag all files into 'New Folder' on the desktop. The AutoRecovery folder should be empty. Open Excel for Mac 2011 and try to save a file. If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep. 2020-3-31  If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Note

This error message may also occur during usage of application such as saving a document.

Resolution

To resolve this problem, follow steps below.

Microsoft Excel Crashing Mac

Microsoft Word for Mac 2008 or Later

Step 1: Quit all applications

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

Step 2: Remove Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Locate the file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  18. Open the Application Support folder.

  19. Open the Microsoft folder.

  20. Open the Office folder.

  21. Open the User Templates folder.

  22. Locate the file that is named Normal, and move the file to the desktop.

  23. Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.

If the issue continues to occur, go to the next step.

Step 3: Peform clean boot

For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the issue continues to occur in Safe mode, go to the next step.

Step 4: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If after removing and then reinstalling Office, the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft Word 2004 for Mac

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Qit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

    0x80004005 win 7. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple Footer.This site contains user submitted content, comments and opinions and is for informational purposes only.

  12. Open the Microsoft folder.

  13. Look for a file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open the Documents folder.

  18. Open the Microsoft User Data folder.

  19. Locate the file that is named Normal, and move the file to the desktop.

  20. Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

-->

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

Excel 2016 for Mac crashes when you click Data > New Database Query > From Database.

Microsoft office mac torrent. This is an old thread, but I ran into this issue and the way to fix it is as follows:You have to be able to access the hard drive you migrated from.Make sure all Office programs are closed.On the new hard drive/computer you migrated to, delete the following file: /Library/Preferences/com.microsoft.office.licensing.plist.Go to the HD you had a working copy on, and copy that same file from the same location to the new HD.It should have an older date from when you installed it and activated it.

Cause

This issue occurs if you 're running Excel 2016 for Mac version 15.25 or later, and you have an older 32-bit ODBC driver installed on your Mac.

Resolution

To resolve this issue, remove the 32-bit driver, and then install a new 64-bit driver. For information about how to remove and install the drivers, contact the driver manufacturer or supplier.

More Information

In September 2015, Excel 2016 for Mac was originally released as 32-bit software. However, in August 2016, the software was updated to 64-bit. To check whether you have this update, click About Excel on the Excel menu. If you have version 15.25 or later, you have the 64-bit version.

If you have the 64-bit version and an older 32-bit ODBC driver, this may cause Excel to crash. To prevent this issue, install a 64-bit driver from the provider or from the company's website. Some of the most common drivers are provided by Openlink Software and Actual Technologies.

To determine whether your driver is 32-bit or 64-bit, follow these steps:

  1. Go to the Finder.
  2. Click Go > Utilities, and then double-click System Information.
  3. On the left side, scroll down, and then click Applications.
  4. Scroll through the list of applications to find the name of your driver.
  5. Click the driver, and then look in the 64-bit column.

For more information about compatible ODBC drivers, see ODBC drivers that are compatible with Excel for Mac.

Fast Tracking

Third-party information disclaimer

Microsoft Excel 2008 Mac Keeps Crashing

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.